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Joint WDC-NRC Whangarei Public Transport Working Party Tuesday 2 August 2022 at 1.00pm
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Joint WDC-NRC Whangarei Public Transport Working Party Tuesday 2 August 2022 at 1.00pm
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Joint WDC-NRC Whangarei Public Transport Working Party
2 August 2022
Joint WDC-NRC Whangarei Public Transport Working Party Agenda
Meeting to be held in the Council Chamber
36 Water Street, Whangārei
on Tuesday 2 August 2022, commencing at 1.00pm
Recommendations contained in the agenda are NOT decisions of the meeting. Please refer to minutes for resolutions.
MEMBERSHIP OF THE Joint WDC-NRC Whangarei Public Transport Working Party
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Chairperson, NRC Councillor Terry Archer |
NRC Councillor Rick Stolwerk |
NRC Councillor Jack Craw |
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WDC Councillor Tricia Cutforth |
WDC Councillor Anna Murphy |
WDC Councillor Greg Martin |
RĪMITI (Item) Page
1.0 Ngā Mahi Whakapai/Housekeeping
2.0 Ngā Whakapahā/apologies
3.0 Ngā Whakapuakanga/declarations of conflicts of interest
4.0 Ngā Whakaae Miniti (Confirmation of Minutes)
4.1 Confirmation of Minutes - 7 June 2022 3
5.1 Receipt of Action Sheet 6
6.1 CityLink Bus Service - Update 8
Joint WDC-NRC Whangarei Public Transport Working Party item: 4.1
2 August 2022
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TITLE: |
Confirmation of Minutes - 7 June 2022 |
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From: |
Nicky Hansen, PA to GM Community Resilience |
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Authorised by Group Manager/s: |
Victoria Harwood, Pou Tiaki Hapori - GM Community Resilience, on 25 July 2022 |
That the minutes of the Joint WDC-NRC Whangarei Public Transport Working Party meeting held on 7 June 2022 be confirmed as a true and correct record.
Attachments/Ngā tapirihanga
Attachment 1: 2022 06 07 Joint WDC-NRC
Whangarei Public Transport Working Party Minutes - unconfirmed ⇩ 
2 August 2022
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TITLE: |
Receipt of Action Sheet |
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From: |
Nicky Hansen, PA to GM Community Resilience |
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Authorised by Group Manager/s: |
Victoria Harwood, Pou Tiaki Hapori - GM Community Resilience, on 25 July 2022 |
Whakarāpopototanga / Executive summary
The purpose of this report is to enable the meeting to receive the current action sheet.
That the action sheet be received.
Attachments/Ngā tapirihanga
Attachment 1: Action Sheet - August
2022 ⇩
Joint WDC-NRC Whangarei Public Transport Working Party item: 6.1
2 August 2022
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TITLE: |
CityLink Bus Service - Update |
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From: |
Chris Powell, Transport Manager - Northland Transportation Alliance |
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Authorised by Group Manager/s: |
Victoria Harwood, Pou Tiaki Hapori - GM Community Resilience, on 25 July 2022 |
Whakarāpopototanga / Executive summary
This report serves to update the Joint WDC-NRC Whangārei Public Transport Working Party on what has occurred in regard to the CityLink Bus Service since the last meeting of 7 June 2022.
Chris Powell Transport Manager and Jeff Devine Strategy and Planning Manager, Northland Transportation Alliance, will be present at the meeting to answer any questions.
That the report ‘CityLink Bus Service – Update’ by Chris Powell, Transport Manager - Northland Transportation Alliance and dated 12 July 2022, be received.
Background/Tuhinga
CityLink Bus Service Statistics for June 2022 and 2021/2022 Financial Year
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Bus Link stats for June 2022 (revenue ex GST) |
Actual |
Budget |
Variance |
Year/Date Actual |
Year/Date Budgeted |
Variance |
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CityLink Passengers |
28,109 |
26,429 |
1,680 |
283,364 |
317,496 |
-34,132 |
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CityLink Revenue |
$35,058 |
$34,093 |
$965 |
$358,491 |
$409,569 |
-$51,078 |
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Bream Bay Link Passengers |
65 |
30 |
35 |
568 |
312 |
256 |
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Bream Bay Link Revenue |
$230 |
$108 |
$122 |
$3,217 |
$1,123 |
$2,094 |
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Hikurangi Link Passengers |
14 |
30 |
-16 |
218 |
300 |
-82 |
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Hikurangi Link Revenue |
$36 |
$78 |
-$42 |
$503 |
$814 |
-$311 |
National Bus Driver Shortage
This national issue continues to worsen, with the Whangārei CityLink services being impacted on Monday 27 June 2022 resulting in 9 trips having to be dropped. Notices were placed on the CityLink website, Facebook and TrackaBus advising the public of the disruptions.
Staff continue to monitor the situation and work with the contracted companies to identify and implement remedial action where possible. This situation will continue for the foreseeable future.
Half Price Fares
The government has recently announced that half price fares on contracted bus services and the Total Mobility Scheme will continue until 31 January 2023.
Kamo T2 Lane
The Whangārei District Council has completed a Point of Entry application for the project with NZTA which allows the funding for a Single Stage Business Case to be released. Council has engaged Flow Consultants to complete the Business Case which is required by NZTA to release the construction funding. This is expected to be completed within two months.
Rose Street Bus Terminus Upgrade
The Rose S Bus Terminus was officially opened by her Worship the Mayor of Whangārei on Monday 18 July 2022.
Commencement of bus operations at Rose St are due to commence from Monday 25 July and this was slightly delayed due to the inclement weather over the last few weeks which meant minor works and road marking could not be completed in time.
Once the roadworks are completed and the site cleared the works to upgrade the Rose Street Terminus office will commence.
There is still a coloured pattern to go on the vertical panels and this should be installed week starting 25 July 2022.
Antisocial Behavior at Vine Street Bus Stops and on the CityLink Buses
Damage to the contracted CityLink buses continues with several incidents relating to graffitiing, burning and cutting of seats reported during the month under review.
In an effort to stop this damage, staff make use of the following to try and identify the perpetrators:
· Driver incident reports.
· On bus video footage.
· Reports from the public.
· Security at Rose Street Bus Terminus.
· Whangarei District Council and CitySafe.
· New Zealand Police.
· Ritchies.
Unfortunately, the above is not always successful, and whilst the operator makes every effort to make the relevant repairs as soon as is practicable, some vehicles will be released into service with repairs pending. This does not provide a good image of a service that staff have spent so much time trying to grow and promote.
Due to verbal abuse and threats previously experienced, staff and drivers have been asked if they witness such behavior, not to confront the perpetrators but to report to the relevant authority.
Staff continue to meet with Ritchies, New Zealand Police, Whangārei District Council staff and elected members through the Joint WDC NRC Public Transport Working Party in regards the above.
Total Mobility (TM)
Total Mobility Statistics for June 2022 and 2021/2022 Financial Year
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Total Clients |
Monthly Actual Expend |
Monthly Budgeted Expend |
Monthly Variance |
Year/Date Actual Expend |
Year/Date Budgeted Expend |
Annual Variance |
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June 2022
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1261 |
$25,343 |
$25,000 |
+$343 |
$246,477 |
$300,000 |
-$53,523 |
Attachments/Ngā tapirihanga
